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Service

Security & Long-Term Support

Security built in during the work, and a contracted support window after it.

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Overview

Security added at the end is a report, not a defence. Access control, encryption, hashed credentials and audit trails have to be decided while the system is being designed, because retrofitting them means rewriting the parts that assumed they were not there.

Support is the other half. Software nobody maintains stops being an asset within about two years. Every build we deliver ships with a defined support window, and an annual maintenance contract is available after it — in writing, with what is covered stated plainly.

What changes

The difference this makes, in plain terms.

Secure while it is built

Access control, encryption and audit trails are design decisions, not a closing review.

Support you can point to

A written window on every build, with response times stated rather than implied.

Patched, not frozen

Framework and server updates applied, so the system does not age into a liability.

Your team can run it

Training and documentation at handover, so you are not dependent on us for routine work.

What is included

Everything this covers.

Not every project needs all of it. Scoping decides which parts earn their place in yours.

  • Security audits and penetration testing
  • Vulnerability assessment
  • Server hardening
  • Access control review
  • Cyber security consulting
  • OWASP-based code review
  • Software maintenance
  • Annual maintenance contract (AMC)
  • Bug fixes under SLA
  • Patching and version upgrades
  • Framework and dependency updates
  • Uptime monitoring
  • Incident response
  • Staff training and handover
  • Technical consulting
  • Documentation

How it runs

Five stages, in this order, every time.

01

Understand

We sit with the people who do the work today and map the process as it really runs, including the parts nobody documented.

02

Scope and quote

A written scope with deliverables, timeline and a fixed cost. If something is outside our competence, we tell you before you pay.

03

Design

Wireframes and a clickable prototype come before any production code, so changes cost a conversation instead of a rebuild.

04

Build and review

Development runs in short cycles with a working build you can open at the end of each one. No six-month silence.

05

Launch and support

Deployment, staff training, documentation and source code handover, followed by a defined support window.

Questions

What buyers ask before they commit.

How do you price a project?

Every project starts with a written scope listing deliverables, timeline and a fixed cost. You approve that scope before any money moves. If the requirement changes later, the change is quoted separately rather than absorbed silently into the schedule.

Who owns the source code?

You do. Source code, database and documentation are handed over at launch. There is no licence you have to keep paying, and no part of the system is locked to us. If you decide to move to another vendor, everything they need goes with you.

How long does a project take?

A website is typically 3 to 6 weeks. A school or hospital ERP is usually 8 to 16 weeks depending on the modules involved. You get a working build you can open at the end of each development cycle, so progress is visible rather than promised.

What happens after the site or system goes live?

Every build ships with staff training, written documentation, and a defined support window during which fixes are free. After that window an annual maintenance contract is available. We do not disappear at handover.

Can you work with the software we already have?

Usually yes. Migration and integration are assessed during scoping, and we run a test migration before go-live so there are no surprises with your existing data. Where an existing system genuinely cannot be integrated, we tell you that before you commit.

All questions

Related

Often bought alongside this.

Custom Software Development

Systems built around how your organisation actually operates, instead of forcing your process into someone else's product.

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Enterprise ERP Solutions

End-to-end platforms that replace scattered registers, spreadsheets and WhatsApp groups with one system of record.

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Education Technology

School, college and university platforms covering admission to alumni, built for Indian institutions and their reporting.

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Tell us what you need to build.

Send the requirement in your own words. You get back a written scope, a timeline, a fixed cost, and an honest answer on whether we are the right team for it.

Request a quote